Have you ever tweeted about bad customer service, or a bad experience at a store or restaurant? Be careful not to try it with an airline.
A Minneapolis man is upset about the way his family was treated on a Southwest Airlines flight because of a tweet.
Duff Watson says he was asked to de-board a flight from Denver to Minneapolis with his two kids on Sunday after an agent didn’t like a tweet he wrote about her service.
Watson and the agent had a disagreement before boarding initially. He’s an “A-List” passenger, which means he gets priority boarding. But a gate agent wouldn’t let his 6-year-old and 9-year-old board with him — so they’d all have to wait to board late
The man threatened to complain on Twitter, and he did tweet about it. “Wow, rudest agent in Denver. [Name], gate C39, not happy @SWA,”
Once he deleted the tweet he was able to board and continue on.
CLICK HERE to read the whole story via CBS Minnesota