It’s something that’s happened to everyone at least once in their lives… Nature calls when there’s no bathroom available, and you try and try to hold it but you just can’t…
I’ll admit, I have a couple distinct memories of… “accidents” I had as a child. I mean, I was generally a pretty good kid, but sometimes you’re on the road and your parents are in a hurry and don’t particularly want to stop, or you’re too far from anywhere with a bathroom that you can’t quite hold it in.
That was the case for me when I suffered the embarrassment of peeing my pants, but I couldn’t imagine what it would be like for there to be a bathroom literally feet away and to not be able to use it. That’s exactly what happened to a toddler on a JetBlue flight recently.
A JetBlue flight attendant thwarted the national security risk that is a three-year-old’s tiny bladder by refusing to let her use the bathroom while the plane was waiting on the tarmac. Said three-year-old was forced to urinate in her seat, her mother looking on in disbelief.
Jennifer Devereaux flew with her daughter on a JetBlue flight from New York to Boston early last week. After sitting on the tarmac for about 30 minutes, her three-year-old daughter told her that she needed to use the restroom, but when they started to get up to go to the bathroom, a flight attendant stopped them. “She snapped at me, ‘No sit down,'” Devereaux told CBS Boston.
Unable to hold it any longer, Devereaux’s daughter was forced to urinate in her seat. Devereaux got up to clean up her daughter’s mess, to the objection of the same flight attendant, who reported her to the pilot as a “non-compliant passenger.”
I love the flight attendant’s logic here… The plane is sitting on the ground, nothing going on, and a little girl (possessing a tiny bladder, as all young children do) has to go. Bad. Might as well deny her the right to use the bathroom and watch her squirm until she makes a mess all over herself and her seat. And then when her mom tries to clean up the mess (which is something I would imagine is normally done by airline staff), might as well try to have the pair of them thrown off the flight.
The pilot proceeded to turn the plane around to return to the gate and hand Devereaux and her daughter over to security, but an off-duty pilot seated near them convinced the staff to let them stay.
After filing a complaint, JetBlue called Devereaux with an apology. “She said ‘I am a mom too. I understand what you’re going through and I am so sorry this happened to you,'” Devereaux said.
JetBlue also offered Devereaux a $50 credit and $5,000 to the charity of her choice. CBS Boston also reports that JetBlue employees will be undergoing sensitivity training.
While I like that the airline apologized, I gotta wonder why they decided the $50 credit and $5,000 to charity was the way to go. If it were me, I think I’d at least offer them a free flight anywhere they want to go, or maybe make the $5,000 cheque payable to the “You Made My Kid Pee On Your Plane Foundation.”
Ever had a situation like this happen to you or your children? Share the story in the comments!
UPDATE: One brave soul was willing to call us up and share the story of an “accident” she had.